الفندق بعيد جدا عن مركز المدينه ولاتوجد حول الفندق اي خدمات
am a guest staying in room 328 from 2–3–10.
On one of the nights, I requested dinner and my order was accepted. However, I was asked to provide a tip in advance. I declined and explained that I had many coins and would give them later directly to the restaurant.
Unfortunately, I waited in my room for four hours, and the dinner was never delivered. As I am diabetic and have stomach issues, it was essential for me to eat in order to take my medication. I was unable to have any meal since there are no nearby restaurants outside the hotel.
I would like to note that earlier the same day I had lunch at the hotel restaurant and the service was excellent. I sincerely thank the waitress who served me for her kindness and professionalism. I also extend my gratitude to the reception staff for their polite and efficient service.
However, what happened with the dinner service harms the hotel’s reputation, and such inconsistency in treating guests is unacceptable. I kindly request that you look into this matter and ensure it does not happen again to other guests.
Thank you for your attention.
Sincerely,
Salem Al Hosani
Hotel con parcheggio privato (siamo arrivati in auto e ci ha permesso di dimenticarcene durante il soggiorno).
Personale cortese.
Stanze spaziose e silenziose.
La vista sul Danubio davvero impagabile.
Abbiamo scelto di non acquistare la colazione per poterla fare in città ma davvero bella la posizione: colazione fronte Danubio.
Non abbiamo avuto il tempo di provare sauna e piscina.
Fermata di metro a pochi minuti che permette di raggiungere il centro rapidamente.
Room is clean and big, we add extra bed for kid, still have a lot of space, breakfast is good, you can dine in outside to enjoy the nature breeze! Hotell staffs are friedly with good service!
الفندق بعيد جدا عن مركز المدينه ولاتوجد حول الفندق اي خدمات
am a guest staying in room 328 from 2–3–10.
On one of the nights, I requested dinner and my order was accepted. However, I was asked to provide a tip in advance. I declined and explained that I had many coins and would give them later directly to the restaurant.
Unfortunately, I waited in my room for four hours, and the dinner was never delivered. As I am diabetic and have stomach issues, it was essential for me to eat in order to take my medication. I was unable to have any meal since there are no nearby restaurants outside the hotel.
I would like to note that earlier the same day I had lunch at the hotel restaurant and the service was excellent. I sincerely thank the waitress who served me for her kindness and professionalism. I also extend my gratitude to the reception staff for their polite and efficient service.
However, what happened with the dinner service harms the hotel’s reputation, and such inconsistency in treating guests is unacceptable. I kindly request that you look into this matter and ensure it does not happen again to other guests.
Thank you for your attention.
Sincerely,
Salem Al Hosani
Hotel con parcheggio privato (siamo arrivati in auto e ci ha permesso di dimenticarcene durante il soggiorno).
Personale cortese.
Stanze spaziose e silenziose.
La vista sul Danubio davvero impagabile.
Abbiamo scelto di non acquistare la colazione per poterla fare in città ma davvero bella la posizione: colazione fronte Danubio.
Non abbiamo avuto il tempo di provare sauna e piscina.
Fermata di metro a pochi minuti che permette di raggiungere il centro rapidamente.
Room is clean and big, we add extra bed for kid, still have a lot of space, breakfast is good, you can dine in outside to enjoy the nature breeze! Hotell staffs are friedly with good service!
_WeChat58500****
獨自出遊
特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
水濱兩張大床客房
入住於2025年10月
118752****
商務出差
精緻兩張大床套房
入住於2025年09月
訪客用戶
家庭出遊
水濱豪華特大床房
入住於2025年08月
108928****
家庭出遊
行政特大床房
入住於2025年07月
flygirl22
家庭出遊
水濱豪華特大床房
入住於2025年07月
Xixibaba
家庭出遊
兩張大床客房
入住於2025年05月
M309398****
獨自出遊
特大床房
入住於2025年04月
Ka Chon Lei
夫妻/情侶出遊
水濱豪華特大床房
入住於2025年05月
Rock Tang
商務出差
特大床房
入住於2025年03月
_WeChat58500****
獨自出遊 特大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 水濱兩張大床客房
入住於2025年10月
118752****
商務出差 精緻兩張大床套房
入住於2025年09月
訪客用戶
家庭出遊 水濱豪華特大床房
入住於2025年08月
108928****
家庭出遊 行政特大床房
入住於2025年07月
flygirl22
家庭出遊 水濱豪華特大床房
入住於2025年07月
Xixibaba
家庭出遊 兩張大床客房
入住於2025年05月
M309398****
獨自出遊 特大床房
入住於2025年04月
Ka Chon Lei
夫妻/情侶出遊 水濱豪華特大床房
入住於2025年05月
Rock Tang
商務出差 特大床房
入住於2025年03月